@albinowax 1) Burp is (rightfully) the de facto standard for webapp testing. Even if by some miracle someone interested in the field didn't hear about it, what else would anyone recommend?
2) What kind of information could a 0-10 numeric answer possibly give you about the desired direction of improvement?
3) You have e-mail support, a forum, and Discord (that I know of) where proper discussions can take place. Hell, even social media allows better interaction with your team than this Clippy-style "would you like to scream into this void?" non-sense.
What this simple dialog tells me is that someone, who doesn't know better than copying dark patterns from freemium mobile games got in a position to get this useless, disrupting junk *added to the code base*. And I'm sorry, but I won't hold back my words to express my concerns about this direction because 1) allows shoving more shit down our throats unless we push back hard.
I hope you didn't take this as a personal attack. I mentioned you because I'm sure you understand the needs and concerns of professional users better than anyone.